Never miss a customer call again
AI agents that answer the phone for your business, 24/7. Simple setup, no technical expertise required.
Request a demoHow it works
Connect
Link your existing phone number to our platform in just a few clicks.
Configure
Customize responses, tone, and scenarios for your business.
Go Live
Your AI agent starts answering calls immediately, 24/7.
Use cases
Smart IVR & Reception
A customer calls your business outside office hours or when your team is busy.
The AI agent answers, qualifies the call, and transfers to the right department or takes a detailed message.
Appointment booking
A patient or client wants to book, change, or cancel an appointment by phone.
The agent manages the calendar in real time, confirms availability, and sends a confirmation.
Automated customer service
Repetitive questions about hours, pricing, or policies overwhelm your team.
The AI agent answers common questions instantly, freeing your team for complex cases.
After-hours service
An urgent call comes in at 11 PM or on a weekend when nobody is available.
The AI agent answers professionally, assesses urgency, and escalates if needed.
Order tracking
A customer calls to check the status of their order or delivery.
The agent accesses the system and provides an accurate real-time update.
Architecture Example
Multi-agent IVR system designed for a regional distributor
This example illustrates a custom architecture. Every NQB AI deployment is tailored to the client’s specific needs.
Caller 1
Caller 2
Caller 3
+ ...
Phone PBX
SIP Gateway • HD Audio 24kHz
AI Receptionist Agent
Greeting • Triage • Smart routing
Product DB
Catalog • Pricing • Stock
Product Advisor
Search • Pricing • Availability
Authentication
Phone • Account • Postal code
Customer Data
Clients • Orders
Customer Service
Orders • Invoices • Deliveries
Technical Support
Issues • Installation • Returns
Smart Queue
Transfer to human advisor • Real-time position • Estimate • Callback option
Softphone 1
Softphone 2
Softphone 3
AI Voicemail
Structured data collection • Auto email
Email Summary
Transcript • Audio • Action items
Key Features
Simultaneous Calls
- Unlimited multi-caller capacity
- Automatic load balancing
- Native HD audio 24kHz
- Ultra-low latency
Specialized AI Agents
- Receptionist with smart triage
- Automated customer service
- Expert technical support
- Product advisor (no auth required)
Multi-Factor Authentication
- Automatic phone detection
- Account number verification
- Postal code validation
- Secure access to customer data
Smart Queue
- Real-time position announced
- Accurate wait time estimate
- Automatic callback option
- Custom messages
Human Advisors
- Integrated softphones
- Seamless transfer with context
- Multiple simultaneous advisors
- Smart escalation
Smart Voicemail
- Automatic fallback (30s)
- Structured info collection
- Urgency detection
- Instant email notification
Email Summary
- AI summary of every call
- Complete transcript
- Action items identified
- Audio recording attached
Simplified Customer Journey
Pricing
Plans tailored to every business size. All prices in Canadian dollars.
Starter
- Message taking with custom business questions
- Smart spam detection to filter unwanted calls
- Up to 10 calls simultaneously
- Email and SMS notifications for calls
- Bilingual English-French support
- Call analytics dashboard with insights
Business PRO
- Message taking with custom business questions
- Smart spam detection to filter unwanted calls
- Up to 20 calls simultaneously
- Email and SMS notifications for calls
- Call forwarding to staff or departments
- Appointment links for scheduling meetings
- 30+ languages including French & Spanish
- Advanced analytics dashboard
Enterprise
- Everything in Business PRO, plus:
- 1500 minutes included (5x more than PRO)
- Lower overage rate for extra minutes
- Priority support with dedicated account manager
- Custom integrations with your business systems
Contact Us
Custom pricing
Tailored solutions for multi-location businesses
- Everything in Enterprise, plus:
- Unlimited minutes included
- Multiple locations support
- Multi-unit franchise management
- Advanced agent training sessions
- Dedicated account rep for support
Frequently asked questions
Yes. Our agents use advanced voice technology that produces natural, fluid conversations. Most callers don't realize they're speaking with an AI.
Basic setup takes less than 24 hours. We work with you to customize scenarios and test before going live.
Absolutely. Our agents are fully bilingual French-English and automatically detect the caller's language to respond accordingly.
Completely. You define the scenarios, tone, limits, and escalation rules. The agent follows your directives precisely.
Yes. We integrate with major CRMs, calendars, and phone systems. Our team handles the setup for you.
Pricing depends on your call volume and specific needs. Request a demo to get a personalized quote tailored to your business.
The agent recognizes its limits and transfers the call to a team member or takes a detailed message for quick follow-up.
Yes. We comply with PIPEDA and Loi 25 (Quebec) standards. All data is encrypted and hosted in Canada.
Request a demo
Fill out the form and our team will contact you within 24 hours.
Your data is protected in compliance with Loi 25 and PIPEDA. We will never share your information.
Why our AI agents